When Will I Receive My Order? 

• You should receive your order within 2-5 business days after your package ships. We make every effort to ship orders, first in first out, contingent on product availability, as fast as possible.

• For international orders, Your order ships from our international warehouse and will be delivered within 2-5 weeks. We mostly succeed to stay well under that upper limit though.

Do You Offer Refunds?

• Of course! All Madam Sew products come with a 60 Day Money Back Guarantee, we stride to provide our customers with the best customer service possible. If you want to request a refund, please email our customer service email for help.

How Can I Contact You? 

• Our customer service email is hello@madamsew.com or you can call us at 1-844-284-5336.