I have put 3 items in my cart but I can't see the 10% discount calculated.
The discount is for buying three or more items from our bestsellers-collection. That discount of 10% is calculated on those bestsellers specifically. Probably not all of the items in your cart are from our bestsellers collection. Just add 1 or 2 more items from the bestsellers-collection
in your cart and you will see that the discount will be calculated automatically.
Where can I find the manual that goes with my 32 pcs presser foot set?
The presser foot set comes with an impressive set of instructions (clear, elaborate descriptions AND videos of every single foot!). In the presser foot set, you will find a booklet with descriptions of all the feet in the set.
On page 3 of that booklet, you will find the instructions on how to access the digital manual with more elaborate user instructions and tutorial videos. Including a printable version of the manual!
How long does shipping take?
At Madam Sew we are all about offering clever, novel or otherwise mega handy tools for the sewing lover - at cut-throat prices. For this, we route everything through fulfillment centers all around the globe, only using specifically sought-out manufacturers - especially for our own Madam Sew branded products. Providing quality at a serious discount is what we are all about.
Worthy of note: we are in the process of upgrading our US warehouse. That is why shipping takes a bit longer at the moment. We plan to start fulfilling again from our upgraded warehouse in North Carolina in October 2018. At that time you will again receive your items in 3-5 days.
We worked hard to keep fulfillment of the Ultimate Presser Foot Set in the US, you will receive the set in 3-5 business days.
For all other items, the time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 24 hours after the order is placed. The fulfillment center and the postal service company need to process the orders which takes between 12 hours and 2 days. At the moment your item is shipped you will receive a shipping confirmation mail.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination. Items usually take between 10 - 20 days to arrive at their destination. See note above for our top-selling Ultimate Presser Foot Set. International orders take 1-2 weeks longer.