When Will I Receive My Order?
- This product is on a pre-order sale. We will start shipping on the date mentionned above on a first come first served basis. Once they are shipped, your items should be delivered within 2-5 business days. We make every effort to ship orders, first in first out, contingent on product availability, as fast as possible.
- For international orders, Your order ships from our international warehouse and will be delivered within 2-5 weeks. We mostly succeed to stay well under that upper limit though.
If you order other products, we will ship your order in 2 phases:
- We ship your "in-stock" items as we normally do (the shipment will leave around 2 days after you place the order)
- We will start shipping this pre-order product on a first come, first served basis. Don't worry, you'll pay shipping only once and if you order $50 or more, shipping will be completely free!
Do You Offer Refunds?
- Of course! All Madam Sew products come with a 60 Day Money Back Guarantee, we strive to provide our customers with the best customer service possible. If you want to request a refund, please email our customer service email for help.
How Can I Contact You?
- Our customer service email is firstname.lastname@example.org or you can call us at 1-844-284-5336.