MadamSew Sew Happy Box
We Pay Shipping on All Subscriptions.
Frequently Asked Questions
How Often Am I Billed?
When you first sign up for your bi-monthly subscription, you will be charged on the day you purchase. For your second box you will be charged exactly 2 months later and so on.
If you took advantage of the Super Saver 6-months Subscription of 3 boxes you will be charged on the day you purchase. Exactly six months later you will be charged for your next 6-months (3 boxes) subscription.
Your Sew Happy box ships every other month. Your first box will ship the first week of September. Your next boxes ship in November, January, March, etc.
How does the Pay Up Front Feature work?
This is our Super Saver deal. You pay for 3 boxes in one go and receive $50 (the price of an entire box!) as a gift card to freely spend at MadamSew. You will receive this gift card by email.
Can I Cancel My Subscription?
Of course! You may cancel your subscription at any time before the next billing date.
If you ordered the 6-months super saver deal, you will receive any boxes that you already paid for.
Can I upgrade my subscription?
Totally! Wish to switch to the supersaver deal and receive a $50 gift card to freely spend at MadamSew? Just contact our customer service by calling toll free to 1-844-284-5336 and they will upgrade your subscription and make sure you receive that $50 gift card. You’ll then receive your next two boxes every two months on the normal schedule, yet that gift card will come your way straight away by email. Any doubt: call or email us: we’ll help you out.
What is your refund policy for these subscription boxes?
As we want you to be 100% satisfied with your Sew Happy Box, we offer a 60-day money-back guarantee on your first box. Send your first box back within 60-days and we will refund your full purchase amount. Note that the box has to be in 100% original and resellable condition. Fabric, thread or pattern cannot be unwrapped. You can feel and inspect the contents though.
If you took advantage of the Super Saver 6-months Subscription of 3 boxes, your $50 gift card will be deactivated. Please only use your gift card after you are sure that you are not going to return your purchase for a refund, as using the gift card makes that we cannot refund your purchase anymore.
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